It is related to the bus ticket type, refundable or non-refundable. It agreed to refund your ticket and cover your hotel costs. However, you must request the cancellation and the bus ticket refund at least 72 hours before the bus departure. If you want to avoid arguing with customer services and file a request for a Greyhound Refund, you can do it from the comfort of your home. I list the names, numbers and email addresses of the Greyhound executives on my consumer advocacy site. Call us at 1-800-268-9000. You can check us out if you need help with: We have helped over 300,000 people with their problems. Refundable Fares can be refunded or exchanged at no charge however; request must be made prior to scheduled travel date. Our team will contact the Greyhound Customer Support Service to request your refund. See ways to pay and how to get your ticket. DoNotPay can help with that — we offer you a way to request a refund and get your money back without breaking a sweat. You need to make the exchange or refund request before the travel date of your original ticket. In order to get your Greyhound refund, the process is very simple. Book cheap Greyhound bus tickets online. Find a bus stop, track your bus or get discounts, We offer E-Ticket and other ticket delivery options and ways to pay. We offer you the easiest way to get your money back — all you have to do is: When you are finished, DoNotPay will handle the rest on your behalf. Greyhound tickets can be exchanged for a different departure time or date, however you cannot exchange them for a different route: route changes are not allowed. You can use either your email or Road Rewards Member ID number to sign in. See ways to pay and how to get your ticket. It is a condition of membership of the industry's self-regulatory body, the Society of Ticket Agents and Retailers (STAR), that ticket sellers refund the ticket's face value price when an event is cancelled. Traffic, different weather conditions, and unforeseen mechanical problems with their busses can influence their arrival and departure times. The clerk printed the actual ticket, then I provided two signatures to complete the refund. . BAGGAGE RULES. Coronavirus (COVID-19): get the latest travel updates. When can I exchange my ticket? Send all refund … Every child under 12 (twelve) years old, traveling with an adult, are eligible to get a special discount. By continuing to use this site, you agree to the use of cookies by Greyhound and third party partners to recognize users in order to enhance and customize content, offers and advertisements and send email. Call Greyhound at this number to request an exchange: 1-214-849-8966 . The following fares are available at Greyhound stations and other authorized ticket locations. If your bus ride is canceled, you can bring your original ticket to the bus station, and they will either reschedule your trip or grant you a refund. is currently one of the world’s biggest providers of intercity bus transportation. How to contact Greyhound about your delay. 2 days ago Greyhound has two types of tickets, and your eligibility for a refund depends on the ticket you purchased: Flexible tickets are refundable Other fares are non-refundable If you are interested in a Greyhound refund and want to request it by mail, you need to: If you need any additional information, you can call 001 214-849-8100. Pre-purchase parking near our locations to save a bundle. I have not received any response. Can I Get a Greyhound Refund for a Canceled Bus? Refunds are not permitted where a passenger failed to check-in within the allocated time (30 minutes prior to departure time). If you are looking to exchange your ticket for another one, you will not be charged anything if you have a flexible ticket. All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. Types of bus fares. 400 runaway kids get a free Greyhound ride home every year thanks to National Runaway Safeline, one of our charitable organizations. Greyhound will issue refunds only for flexible fare tickets, as long as you have not used the ticket. The ticket has not been used. I list the names, numbers and email addresses of the Greyhound executives on my consumer advocacy site. Luggage. Yes, Greyhound refunds bus tickets. To reset your password simply complete the fields below. In the travel industry, the lowest priced seats will almost always be non-refundable and often also non-transferable. Things you can do when exchanging a ticket are that: You can change the date and time of the departure, You can change the To/From location of your original ticket, It is mandatory to use the ticket within a year of the date you bought it, The exchange needs to be done before the travel date of the original ticket. . Call 877-942-3530. Greyhound’s iconic brand is synonymous with affordable long distance travel in North America and a unique national network. It can take even longer than that, so do not be surprised if you have not received your refund by that time. Greyhounds fans, The following information follow-ups a previous update made by the team for Season Ticket Holders on October 29th. Discounts. A brief, polite email to one of them might have at least gotten you a refund for this Greyhound bus delay. Even though the confirmation e-mail lists the date and time of the departure and arrival, the ticket was valid for … Things you can do when exchanging a ticket are that: If you go to our website, you can see that DoNotPay offers a variety of services. Use 8-15 characters, including both letters and numbers. Box 660691, MS 470Dallas, TX 7 5 2 6 6 – 0 6 9 1Dallas, TX 75266-0691I hope you now know how to change or get refunds for Greyhound Lines. Owned by FirstGroup plc, Greyhound is the leading transport operator in the United Kingdom and North America. Check out our discount options. Ticket refunds require a letter (on letterhead) from a licensed physician confirming that travel was not recommended with the validity of the ticket (one year of the tickets issued date) due to illness. It agreed to refund your ticket … To apply for a refund online, you need to: To request a Greyhound bus ticket refund in-person, you need to go to your nearest bus station and do the following: Going to the bus station for something you can take care of on your phone is a waste of time and energy. It can take even longer than that, so do not be surprised if you have not received your refund by that time. (I didn't realize a Greyhound bus ticket is NOT a reservation for a seat on the bus on that day like an airline ticket. E-Ticket. Yes, you can. I lost my ticket. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ticket refunds will be provided for members of our Armed Forces on orders, in the event of death and, in some cases, illness and jury duty. How to get a refund. Box 660691, MS 470 Dallas, TX 75266-0691. Going to. I just learned of a lower fare available, but I already bought the ticket at a higher price. Within a few minutes, we can help you solve a bunch of problems. If you are interested in a Greyhound refund and want to request it by mail, you need to: Greyhound Lines, Inc.P.O. Please note: We can't process refunds through this form. Confirmation # Email Address Be sure to enter the email address used to purchase the ticket(s) Only refundable tickets will be refunded. If an event is rescheduled to another date, your tickets should be valid. Please enable them to search schedules and experience the full benefits of Greyhound.com. There are so many reasons to choose Greyhound this holiday […] Read more. English Help; Sign in. Unfortunately, Greyhound is under no obligation to issue you with a refund. We have the biggest bus network, with 2,400 destinations across the U.S, Mexico and Canada. Ticket Refund and Exchanges. If you want to avoid arguing with customer services and file a request for a Greyhound Refund, you can do it from the comfort of your home. Ticket refund. Documentation Requirements In case of death: Refunds require a copy of the death certificate. Even though the confirmation e-mail lists the date and time of the departure and arrival, the ticket was valid for … With all other fare types, your ticket is non-refundable but you can still change it for a $20 fee prior to your scheduled departure date. If you do not want to wait on hold when reaching out for customer service, DoNotPay can do that for you. Ticket info. Bear in mind that it could take a very long time to receive it, but if you want, you can ask for it: Although requesting a refund online is the preferred method, it can be a time-consuming experience since it may take a while before you hear back from the company. Refund claims shall be submitted by passengers within 30 days from the date of journey. All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. If you can’t get a refund on a nonrefundable ticket, salvage the credit. Buy tickets at a Greyhound terminal: Greyhound operates terminals nation-wide where tickets are sold. We will solve this issue within 24 hours. How do I receive a refund? I was planning on taking a round-trip on the Greyhound next Sunday, and have just been informed that it's not going to work out. I wrote a letter to Greyhound asking for a refund, and followed up a month later. @!%*). From popular places to travel, to how to working holiday, and our get you there guarantee, this handy page will help you get the info you need when travelling on a Greyhound Australia coach. Does greyhound offer children discount? On-time service is based on estimated departure and arrival times, which may be delayed by various factors including weather, traffic and road conditions. ... Miriam says she bought a Greyhound ticket in November, but the bus skipped … To save yourself the trip to the station, you can also contact the merchant via DoNotPay and ask for your money back. Buying any other fare type will not give you the option to apply for a refund. Greyhound will not approve a request for the ticket refund if the bus is late. I need my e-Ticket for travel on Monday Dec 21st 2020. If you know of a way for me to get my money back for a nonrefundable ticket from greyhound. Greyhound is not liable for lost, stolen, or destroyed tickets. To apply for a refund, you first need to check if you are eligible. In case of jury duty. Greyhound reviews (www.greyhound.com): Wheres my bus. You can enter the last name of any passenger on the booking. Pre-purchase parking near our locations to save a bundle. You can request the Greyhound ticket refund through the customer care phone or at a Greyhound office. At least 1 capital letter and 1 special character (e.g. Box 660691, MS 470 Dallas, TX 75266-0691. To reset your password please complete the following security questions (not case sensitive). We recommend that you book your ticket at least 1 to 2 weeks in advance, as ticket prices tend to raise when the travel date gets closer. If your request for a full refund fails, ask for the taxes you paid when you purchased your airline ticket. Enter your email and we'll send over your details. How to Apply for a Greyhound Refund Fast and Easy. Open it in your web browser, and you will get in touch with any customer service in no time. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. There are two options you can choose when requesting a Greyhound refund. For information call 087 352 0352. Can I Request a Greyhound Refund for a Late Bus? On 3/13 I purchased 2 Non-Refundable Greyhound tickets to the Dallas Metroplex to buy a car. Economy Economy Extra Flexible; The cheapest of the terminal fares: Be first in line to board and choose your seat: Get a refund or change your ticket without paying a fee. Print at Home tickets can be purchased as a Refundable Fare or Non-Refundable Fare. That would be awesome. If you bought a Flexible fare you can refund or exchange your ticket for free. Find Greyhound bus schedules, stations and locations. - free bus ticket anywhere Greyhound has a stop or station! Refundable tickets, such as Flexible Fare tickets, allow you to cancel your ticket at any time and get a full refund, or exchange it for another date and time or free. We offer E-Ticket and other ticket delivery options and ways to pay. “Your odds are much better of changing the date or repurposing the ticket,” says Andrew Weinberger, a frequent air traveler who works for a real estate company in New York. 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