The Australian Government has recently made changes to the aged care system. First name Phone. Referral … It’s never too early to talk about aged care. For patients who need health-related support, such as after a hospital stay or due to a sudden change in their health status, more appropriate health specific services may be available through post-acute care, state or privately funded rehabilitation. My Aged Care Community Health Professional and GP Fax Referral Form Important: Complete all relevant sections. Referrals; Aged Care Support Referral; Disability Support Referral; Careers. My Aged Care. You will see a copy of the completed form containing an acknowledgement of receipt. If you don’t have a home care package and would like assistance with a My Aged Care referral for RSB services, call us on 1300 944 306 and ask for assistance with your My Aged Care referral from one of our Pathway Support Specialists. @a:c.�]�^��Ƴ��xB�s10�����y���� �� PH 1800 200 422 FAX 1800 728 174. This can be done at time of RAS/ACAT assessment or by contacting My Age Care to advise of a new need. Keep the confirmation number you receive after submitting the form – you can use this to follow up on the referral. After that conversation, the patient/client will be referred to a Regional Assessment Service (RAS) or Aged Care Assessment Team (ACAT) for an assessment. GPs can still use existing referral options to my Aged Care which include calling the contact centre on 1800 200 422 or faxing their patient’s details (name, contact details, reason for the patient being referred to My Aged Care, record of patient’s consent for the referral) to 1800 728 174. This quick start guide has been developed to help you navigate within the new digital form. To receive any Aged Care funding, you must first register and be assessed through My Aged Care. Health professionals can also refer patients to My Aged Care. If you believe your patient may need aged care services, you can make a referral. 52 0 obj <>stream Personal information and documents are retained securely within the My Aged Care system. My Aged Care became fully operational and now conducts registration and screening of referrals for assessments by Regional Assessment Services (RAS) for referral to entry-level Home Support Services (CHSP) or comprehensive assessments by Aged Care and Assessment Teams (ACATs) for referral to residential aged care, Home Care Packages and Transitional Aged Care. Older Australians, their families and carers can access My Aged Care information through the website or contact centre. You can follow up on your referrals by calling the My Aged Care contact centre. Review An evaluation of a client’s support plan undertaken by the RAS. My Aged Care e-Referral for GPs Aug 19, 2020. The patient does not have to be present for you to make a phone referral, but you must have their consent. My Aged Care (MAC) referral may be created for supply of equipment. The My Aged Care website and contact centre is the entry point to receive subsidised aged care services. Referrals to aged care services in Australia are handled though a web form held on the My Aged Care website. A referral sent by either My Aged Care contact centre staff or assessors requesting services for a client. 2. If all relevant information is included in the referral, it will be sent directly to an assessment organisation without the need for the My Aged Care contact centre to call your patient. Factsheet: Guidance on direct to service referrals for CHSP providers - for additional information on urgent referrals. More contact options if the referral you made has been closed including the reason for closure. From 1 July 2015: 1. h�bbd``b`�$��. My Aged Care is the government body that manages all of the subsidised Aged Care services in Australia. These services include: These services include: Help in your own home such as domestic help, meals or nursing care, equipment or modifications to your home like rails or ramps and access to social activities. endstream endobj startxref My Aged Care is the main entry point to the aged care system in Australia for new clients. Referrals for aged care assessments are to be faxed to My Aged Care using the website referral form. The online referral form is accessible through the patient’s electronic medical record. Use this form for referring to My Aged Care for access to Commonwealth Home Support Services, Home Care Packages, Make sure your patient is aware that they may be contacted by My Aged Care or an assessor. 1800 200 422. Fax the completed form to the My Aged Care contact centre on. You do not need a referral to apply for subsidies through My Aged Care. It also offers online services to help users find information about aged care service providers and assessors, plus online fee estimators to check the pricing of home care packages and residential care. This referral does not guarantee access to services. This quick start guide has been developed to help you navigate within the new digital form. You will need your patient's consent before providing information on their behalf. GPs can refer their patients to My Aged Care from their electronic practice management systems via the e-Referral form. This is then used to support the patient’s assessment. Through the My Aged Care initiative the Australian Government contributes to the cost of a range of aged care services in Australia. When you call to follow up a referral the contact centre can give you the following information: A health professional colleague is also able to call My Aged Care for this information. The service provider will, if able, provide urgent care for the patient and subsequently refer the patient to My Aged Care for an assessment of ongoing service needs. This means that you will receive interim funding while you are waiting to be assigned your Home Care Package. Aged Care Services. Hard copies of some My Aged Care brochures are available, for free, through National Mail and Marketing. It is for Australian residents who are You can ask the client to call My Aged Care. Learn about My Aged Care. My Aged Care is a national online and phone service to help you find out about aged care services, and what services may be available to help you. your details and the patient’s details – if you made the referral by fax.